Question 1

How quickly can you fix my slow garage door movement?

Accepted Answer

In most cases, we can diagnose and fix slow garage door movement the same day you call. Our rapid response team carries common replacement parts, including rollers, springs, and lubricants. Slow movement is often caused by worn rollers, lack of lubrication, or track misalignment—issues we can typically resolve in under an hour. For more complex problems like motor issues, we may need to order parts, but we'll always provide a temporary solution to keep your door operational.

Question 2

What causes slow movement in garage doors?

Accepted Answer

Slow garage door movement can result from several issues: worn or damaged rollers that create friction, inadequate lubrication on tracks and hinges, misaligned tracks, weak or worn torsion springs that can't properly counterbalance the door's weight, or an aging opener motor struggling with the door's weight. Temperature changes can also affect performance, especially with older doors. Our technicians perform a comprehensive diagnosis to identify the exact cause and recommend the most cost-effective solution.

Question 3

Do you offer financing for new steel door installations?

Accepted Answer

Yes! We understand that a new steel garage door is a significant investment. We offer flexible financing options to help make your new door affordable. Options include 0% interest for qualified buyers on 12-month plans, low monthly payment options for longer terms, and no money down for approved credit. Contact us for a free estimate, and we'll discuss financing options that fit your budget. A new insulated steel door can also increase your home's value and reduce energy costs.

Question 4

What areas do you serve in Oregon?

Accepted Answer

We proudly serve the Oregon Coast and Willamette Valley, including Lincoln City, Otis, Rose Lodge, Grand Ronde, Sheridan, McMinnville, Dayton, Newberg, Dundee, and Lafayette. Our local technicians live in the communities we serve, which means faster response times and personalized service. We offer same-day service in most areas and 24/7 emergency repairs throughout our service region.

Question 5

What warranty do you offer on garage door repairs?

Accepted Answer

We stand behind all our work with a comprehensive 2-year warranty on labor and a lifetime warranty on parts for qualifying repairs and installations. This means if anything we install or repair fails within the warranty period, we'll fix it at no additional cost. Our warranty is transferable, which adds value if you sell your home. We also offer extended warranty options for premium installations.

Question 6

How often should I have my garage door serviced?

Accepted Answer

We recommend professional maintenance at least once per year, ideally before winter when cold weather can stress door components. Regular maintenance includes lubricating all moving parts, checking spring tension and balance, inspecting cables and rollers for wear, testing safety features, and tightening hardware. Annual maintenance can extend your door's lifespan by 5-10 years and prevent costly emergency repairs.

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